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Get a CityBus pass anytime, anywhere

with our new mobile passes!

parallax background

Get a CityBus pass anytime, anywhere

with our new mobile passes!

parallax background
 

It's easy to use our new mobile passes.

We've partnered with Token Transit to bring mobile ticketing to CityBus, making getting around town as easy as possible. 

We've created steps that explain how to download the app, create an account, and buy and use passes with your mobile device. Scroll down for a text and picture tutorial.

 

View Steps

parallax background

It's easy to use our new mobile passes.

We've partnered with Token Transit to bring mobile ticketing to CityBus, making getting around town as easy as possible. 

We've created steps that explain how to download the app, create an account, and buy and use passes with your mobile device. Scroll down for a text and picture tutorial.

 

Watch Tutorial View Steps

#1

Download the app.

 

There are three ways to download the Token Transit app: text TOKEN to 41411, search "token transit" in your device's app store, or follow the link below.

 

Download App

 

Next Step

 


#2

Open the app.

 

To get started, open the app, fill in the details, and click "accept" to create an account. You will receive a verification code via text.

 

Next Step

 


#3

Verify your account.

 

Enter the code you received via text to verify your Token Transit account.

You will need to complete this verification process each time you log out of the app. However, if you remain logged in, you won't be asked to verify the account each time you open it.

 

Next Step

 

#4

Click "Buy Passes."

 

Click "Buy Passes" and you'll be taken to a screen where you can verify the transit system you wish to buy a pass for (CityBus).

 

Next Step

 

#5

Select rider type and fare level.

 

If the CityBus logo is not listed at the top of the screen, simply click on the incorrrect logo and scroll down to find CityBus.

Next, select your rider type and fare level. Finally, follow the orange prompts to complete your purchase.

You can purchase multiple passes at once by choosing, "I am buying multiple passes." You'll be taken to the fare screen to select your fare level.

You can view all fare levels here.

 

Next Step

 

#6

Review your stored passes.

 

Once you have purchased a pass, it will display on your "My Passes" dashboard.

If you do not see the pass you just purchased, simply click the refresh arrows in the upper left corner. If you have any active mobile passes, you will also see those in this dashboard.

 

Next Step

 

#7

Show your ticket to the driver to board.

 

As your board the bus through the front doors, have your pass ready to show the driver.

Simply open the Token Transit app, click on the pass you'd like to initiate, and select "confirm."

You will only need to initiate a pass one time. It will remain live in your dashboard until the pass expires.

 

Next Step

 

#8

Review your passes.

 

On your dashboard, you will see all of your active and inactive passes. For all active passes, the time remaining will be displayed to the right of the pass name.

 

That's it! It's easy to purchase and use mobile passes with CityBus and Token Transit!

 

Still have questions?

Simply contact us, and we'll be happy to help.